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Privacy PolicyThe Clinic is committed to protecting your personal information and this
privacy policy relates to our use of your personal information collected from
you either in person or information you give us by letter, e-mail , SMS or over
the telephone. What information we collect and when We collect and process information when you telephone the clinic to make an
enquiry or appointment, when you email us, when you access our online booking
system via our website or if you visit the clinic in person. · Your name At your appointment at the clinic, we will ask for information regarding your
general health, your previous health and information regarding the condition
you are seeking advice about. How we use this information. We use paper and electronic records that are hosted by a third party (BlueZinc
IT Ltd) We do not pass on your
information for commercial purposes. How long do we keep personal information We have a legal obligation to retain records for 8 years after the conclusion
of treatment. How do we protect your information We take organisational and technical security measures to protect the information
against unauthorised disclosure or unlawful processing. Your rightsYou are entitled to a copy of the personal information we hold about you and to have any discrepancies rectified. You can do this by written request to the address at the start of the policy. Disclosure of your informationWe may pass information with your permission to other medical professionals who may be involved in your care; this may include GPs, consultants, occupational health departments or other Health and Care Professions. This information may be passed on in the form of a written letter which is given to you - if this is the case, the letter becomes your responsibility and the protection of its contents is your responsibility. If the information is passed electronically by email, it will be password protected and we will take all reasonable precautions to transmit the information securely. We may also pass information with your permission to your insurance companies e.g Bupa, AXA PPP for the following purposes: · to provide clinical quality information; · to facilitate insurers regarding funding decisions on your behalf · to invoice the insurers for treatment provided you · to notify the insurers of any serious incidents, or · to assist them when investigating a complaint Objections or complaintsThe Data Protection Act 1998 requires that organisations who process personal data register with the Information Commissioners Office (IOC) the reason they process this information. This practice is registered with the IOC. The Data Controller is Nilufer Shaw Physiotherapy Clinic If you are happy for your data to be extracted and used for the purposes described in this privacy notice then you do not need to do anything. Should you have any concerns about how your information is managed at this clinic please contact Nilufer Shaw at the address above |
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Privacy Policy - Copyright 2024 © Nilufer Shaw - All Rights Reserved |